Every transaction is heavily guarded behind our next-level encryption. If something seems suspicious, our dedicated team of security specialists is immediately on it to help protect you from fraudulent transactions. And remember, we never ask for any sensitive information from you in an email. When you pay with PayPal, your financial information is never shared with the seller, and you can pay using only your email address and password.
If you forget your login, you can recover it by yourself or Contact us if you need help. Manage cookies and learn more. Protecting our buyers. What's Covered? What's not Covered? General Guidelines. Disputes can be opened for certain, tangible and physical goods only Full item cost has to be covered in one payment The buyer can open a dispute within days of the date the payment was made If the buyer and the seller cannot reach a mutual agreement, the dispute can be escalated to a claim within 20 days after opening the dispute Buyers cannot open several disputes for the same payment Refunds.
We're Here For You. Seller Protection If you received an unauthorized payment or a buyer claims he never received his item, our Seller Protection can help you get the full amount of an eligible payment. Terms and Conditions Seller Protection can cover tangible and intangible items including services, travel and tickets paid for in one installment with PayPal and, where applicable, shipped to the shipping address registered during the transaction see our User Agreement.
Documentation to be provided A - Tangible items: Keep the proof of postage and proof of delivery for the goods that you sell. Exemptions from the program Our Seller Protection program does not cover: items not authorized by our Acceptable Use Policy or prohibited by law licenses for digital content and digital goods, Claims, Chargebacks and Reversals for Significantly Not as Described.
Our tips Check the shipping address: never send your item to an address that is different from the one provided by PayPal. We're here to help In case of unauthorized transactions, buyer claims, or any other problems you may have, we will help you find a solution.
Your safety is our priority. Security around the clock. To help protect your purchase, make sure you: Pay with PayPal Keep your account in good standing Respond to our request s for documentation and other information in a timely manner For terms and limitations, see our User Agreement. It's times like these that we can help out. Eligible items include : Tangible goods like electronics or clothing , or intangible goods like digital products or services.
You must pay for the item using your PayPal account, and your account must be in good standing. You must also pay for the item with one payment. The following items are not covered: Real estate Motorized vehicles of any kind Custom-made items Industrial machinery for manufacturing Cash, gift cards, or prepaid cards Money transfers to friends or family Donations including payments on crowdfunding platforms.
For terms and limitations, see our User Agreement. If you are charged for a transaction that you didn't make, let us know within 60 days, and change your password immediately. Purchase protection around the globe Buy or sell around the globe. Protection you can count on If you don't receive the item that you ordered, or it shows up significantly different from its description, you may qualify for Purchase Protection, and we'll reimburse you for the full purchase price plus any original shipping costs, subject to terms and limitations.
Read purchase protection requirements. Responsive Support We're here to help. You're Protected If: 1. You were charged for something you didn't purchase. Your order never arrives. There are a variety of scenarios that meet this condition, for instance: You received a completely different item.
Example: You purchased a book, but received a DVD. The item is missing parts or features, and this was not disclosed. Example: The listing said batteries included, but they weren't.
You purchased a specific quantity of an item, but received the wrong amount. Example: You purchased five pairs of fuzzy dice and only received four.
The item was damaged en route to its destination. Example: You bought a beautiful antique lamp, and it arrived in pieces. You received a counterfeit version of the item. Example: You purchased a Rolex, but received a Faux-Lex.
0コメント